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EPLEDGE MEMORANDUM OF UNDERSTANDING

COMPANY INFORMATION














MEMORANDUM OF UNDERSTANDING (MOU)
AGREEMENT
A. This Services Agreement effective date shown above, is entered into by and between the above-named company (“Company”), and United Way of Central Alabama, Inc. (“UWCA”), an Alabama nonprofit corporation having its principal offices at 3600 8th Avenue South, Birmingham, AL 35222.

TERM
A. This Agreement shall begin on the effective date and this Agreement will remain in effect until the later of: (i) date that is one (1) year from the effective date or (ii) until the completion of the Services, unless sooner ended in accordance with Section C.

B. Renewal. This Agreement will automatically renew for one (1) year period(s) on each succeeding anniversary of the effective date (also becoming the “Term”), unless either party notifies the other party in writing that it does not want to renew this Agreement at least ninety (90) days before the end of the then-current Term.

C. Termination for Cause. If either party believes that the other has failed to perform its obligations under this Agreement then that party shall provide written notice describing the issue/problem/concern in reasonable detail. If the issue is not resolved within thirty (30) days after receiving such written notice, then the party may terminate this Agreement for cause by written notice.

SCOPE OF SERVICES
UWCA agrees to collect, process and distribute pledges made by individuals as collected through UWCA’s Internet-Based Pledge Capture system (“System”). UWCA’s Internet-based pledge capture system (a) permits UWCA to configure aspects of Company’s United Way campaign and (b) permits Company access to the pledge capture services and to manage their United Way campaigns.

THIRD PARTY ACCESS TO THE SERVICES
A. Use by End Users. As used in this Agreement, the term “End User” shall mean any individual who rightfully obtains access to the System, either by registering to become an End User, or by having Company deliver to UWCA registration information related to such End User, in each event resulting in UWCA having a record of the registration of that End User and acknowledging that they are authorized to use the System. End Users include, without limitation, employees, contractors, agents or volunteers of the Company who gain access to the System by virtue of their relationship with Company. Company (or a designated user) shall establish user identification(s) and password(s) (“User id” and “Password”) to permit use of the non-public functions of the System in accordance with this Agreement.

B. Authorized Use. Company shall have the right to allow its End Users to access and use the System for which Company has entered into a MOU, solely for purposes of implementing, tracking, effecting, and participating in Company’s internal charitable fund raising campaign. Company may also, with prior notice to and cooperation of UWCA, allow limited number of administrative personnel to have greater access to certain portions of the System designed solely for Company’s record keeping, reporting, legal compliance, and charitable fund raising and donation campaign oversight purposes. Company shall not in any manner sublicense, share, or transfer in whole or in part its right to use the System.
ESERVICES PRIVACY AND SECURITY STATEMENT
The epledge website is the property of United Way of Central Alabama. United Way of Central Alabama is committed to protecting your privacy. Except as described below, no personal information is shared, sold, rented, traded, or disclosed in any manner to third parties. 

WHAT INFORMATION WE COLLECT
We collect or track the following information from our website and e-mails: (1) e-mail address (if we receive an e-mail communication); (2) information knowingly provided by visitors in on-line forms, registration forms and surveys; and (3) aggregate/user-specific information on which web pages visitors access. “Personally identifiable information” is information about a natural person that is readily identifiable to that specific individual. It includes, for example, a person’s name, street address, e-mail address, fax number, or telephone number. We will not collect any personally identifiable information about you through our website, unless you voluntarily use our site to make a donation or pledge, send us an e-mail message, participate in a survey, or fill out and send an on-line form. 

ON-LINE PLEDGING
If your employer has elected to host an ePledge campaign, a web-based campaign management tool presented in partnership between your organization and United Way of Central Alabama, you will be asked to complete an on-line pledge form. Our pledge form could contain your name, address, zip code, e-mail address, pledge amount, pledge type and, if applicable, information directing your pledge to be used in a targeted service area or paid to a specified agency. If you participate in an employer sponsored ePledge campaign, we will also provide the information we collect to your employer. 

As with most on-line transactions, United Way of Central Alabama employs security measures to ensure your information is safeguarded (see “Security” below). 

HOW INFORMATION IS USED
The information we collect is used for billing purposes, to complete your donation and for future communications. Unless you instruct us not to, we will provide the agency you have designated to receive your contribution (if applicable) with your name, address, and the amount pledged so they may acknowledge your gift and communicate with you directly. We may also provide the designated agency with your e-mail address. 

Your e-mail address may also be used to send you information related to your giving or volunteer activities or to give you information relative to your specified interests or agencies. You will always have the option to unsubscribe to future e-mails. 

DISCLOSURE OF INFORMATION TO THIRD PARTIES
We may share the information we collect with other charitable organizations only as described above. We may also provide information to your employer as described above or other entities that need access to such information in connection with processing your contribution (such as credit card processing companies or other service providers). We also reserve the right to release information as required by any governmental or law enforcement agency or under a court order issued by a court of competent jurisdiction. 

SECURITY
We have established and maintain security standards and procedures to protect our users’ information. When you submit personally identifiable information via the website, your information is protected both on-line and off-line. We have installed a number of measures to protect the confidentiality of your personally identifiable information. 

United Way of Central Alabama has created a registration/log-in process so that your personal profile is password protected and can be accessed only by you or a person authorized by the United Way of Central Alabama. You should always log-out when you are done with your session so that others cannot access your account. You are solely responsible for protecting the security of your password. 

For donors who pledge on-line, upon request, we will send an e-mail confirmation of their pledge. Due to the nature of the internet and our lack of control over your email host, we cannot guarantee the security of this e-mail correspondence. 

We permit staff members and certain volunteers to access information you have provided to process your pledge and to perform certain administrative and business functions. United Way staff and volunteers who have access to such information are required to sign a confidentiality agreement that prohibits them from disclosing your information to third parties (except as described above) during and after their employment or volunteer work with United Way of Central Alabama. 

If you have any questions or concerns about the security of information sent over the internet through our epledge website, please direct them to: eservices@uwca.org. 

DONOR RESPONSIBILITIES
In an effort to fully protect our donors’ information, we ask that all donors follow the recommended security guidelines for protecting donor information for themselves and their employees.  
  • We ask that any breach of private information be reported to United Way of Central Alabama within in 24 hours by emailing eservices@uwca.org.  
  • ePledge usernames and passwords should not be shared with any other persons. 
  • A donor’s pledge information is considered to be private information and should be disclosed without prior consent of the donor/employee.  
  • We ask that any donor or confidential information be provided to us via a secure or encrypted method. 

© 2021 United Way of Central Alabama, Inc.