MY WAY COMPANY MEMORANDUM OF UNDERSTANDING - OUTSIDE SERVICE AREA

Electronic Pledge Processing and Distribution, Donor and Volunteer Engagement

MEMORANDUM OF UNDERSTANDING (MOU)

1. AGREEMENT. This My Way Company Memorandum of Understanding (“Agreement”) is entered into by and between the above-named company (“Company”) and United Way of Central Alabama, Inc. (“UWCA”), an Alabama nonprofit corporation, and is effective as of the effective date shown above.

2. TERM

A. The Term of this Agreement shall begin on the Effective Date and shall last for one year, unless sooner ended in accordance with Section C below. This Agreement is not effective until UWCA accepts the Agreement; this acceptance may be communicated to Company or its representative orally or in any written format; upon acceptance it will be deemed effective as of the Effective Date.

B. Renewal. This Agreement will automatically renew for one-year periods on each succeeding anniversary of the Effective Date unless either party notifies the other party in writing that it does not desire to renew this Agreement at least 90 days before the end of the then-current Term.

C. Termination for Cause. If a party materially breaches this agreement and fails to cure such breach within 30 days of receiving written notice of default or commences bankruptcy or dissolution proceedings, then the non-breaching party may terminate this Agreement for cause, by giving written notice to the other party.

D. Effect of Termination. Upon termination, UWCA may remove Company access to the System (defined below), shall ensure Company has access to Company data in a format reasonably acceptable to Company, and shall, upon Company’s request, delete Company data, provided that UWCA (1) shall retain any data necessary to process ongoing pledges and (2) shall not delete End User data (e.g., giving and volunteer history, impact area interests) unless requested by such End User.

3. SCOPE OF SERVICES. UWCA shall provide Company and its employees access to its My Way platform (the “System”). The System is UWCA’s proprietary progressive web application that facilitates charitable giving, volunteering, and donor engagement. The System shall enable UWCA to collect, process and distribute pledges made by individuals to UWCA and other local United Ways and shall allow Company workplace administrators to view certain information about its employee giving, volunteering, and interests. UWCA’s pledge capture system (a) permits UWCA to configure aspects of Company’s United Way campaign and (b) permits Company access to the pledge capture services and to manage their United Way campaigns. The System may also include donor and volunteer engagement tools.

4. SYSTEM UPGRADES AND UPDATES. The System is in beta mode and still being tested. UWCA may upgrade or update System features and functionality at any time without notice, but UWCA will use reasonable efforts to notify Company in advance of any updates materially affecting access to the System or reducing or removing System functionality or features. UWCA anticipates that the System will generally be available 24 hours a day, 7 days a week, but does not guarantee that the System or any particular feature of it will be available for access at any particular time or amount of time.

5. PRIVACY AND CONFIDENTIALITY. UWCA will collect, use, and maintain the security and privacy of Personally identifiable information as described in the eServices Privacy and Security Statement. Each party shall use information disclosed by the other and reasonably considered confidential or proprietary only in connection with its performance under this Agreement or as stated in the eServices Privacy and Security Statement.

6. INTELLECTUAL PROPERTY. Nothing in this Agreement transfers ownership of any intellectual property rights. Company retains ownership of its employee or company data and UWCA retains ownership of the System.

7. THIRD PARTY ACCESS TO THE SERVICES

A. Use by End Users. As used in this Agreement, the term “End User” shall mean any individual who rightfully obtains access to the System, either by registering to become an End User, or by having Company deliver to UWCA registration information related to such End User, in each event resulting in UWCA having a record of the registration of that End User and acknowledging that they are authorized to use the System. End Users include, without limitation, employees, contractors, agents or volunteers of the Company who gain access to the System by virtue of their relationship with Company. Company (or a designated user) shall establish user identification(s) and password(s) (“User id” and “Password”) to permit use of the non-public functions of the System in accordance with this Agreement.

B. Access. UWCA grants Company and its eligible End Users a non-exclusive, non-transferable right to access and use the System for the purposes described in this Agreement and subject to the terms of this Agreement.

C. Authorized Use. Company shall have the right to allow its End Users to access and use the System, solely for purposes of implementing, tracking, effecting, and participating in Company’s internal charitable fund raising campaign and for other donor or volunteer engagement activities. Company may also, with prior notice to and cooperation of UWCA, allow limited number of administrative personnel to have greater access to certain portions of the System designed solely for Company’s record keeping, reporting, legal compliance, and charitable fund raising and donation campaign oversight purposes. Company shall not in any manner sublicense, share, or transfer in whole or in part its right to use the System.

8. COMPANY SETUP. Each year Company shall complete a Company Setup Form (located on UWCA’s Epledge website: https://www.uwca.org/for-companies/toolkit/epledge/) to provide information about Company’s campaign necessary for UWCA to administer the Services for Company and its End Users.

9. LOCAL UNITED WAY OVERHEAD COSTS. There is no cost to Company for access to the System or for UWCA’s services in maintaining the System and supporting Company’s users. All United Ways across the country incur costs associated with running their operations and are subject to certain common standards set by United Way Worldwide related to calculation of fundraising and overhead expenses, and UWCA will apply these national standards to all employee pledges and cost share with local United Ways.

Company acknowledges that the System is subject to UWCA’s eServices Privacy and Security Statement and that the Company has received and reviewed such statement. By clicking on “Submit” below, Company’s representative represents that they are a duly authorized representative of the Company or has otherwise obtained all required approvals to execute this Agreement as of the Effective Date.

ESERVICES PRIVACY AND SECURITY STATEMENT

The My Way website and application is the property of United Way of Central Alabama, Inc. (“UWCA”) UWCA is committed to protecting your privacy. Except as described below, no personal information is shared, sold, rented, traded, or disclosed in any manner to third parties.

Access to and use of My Way is provided by UWCA and its affiliates. My Way and UWCA websites may be accessed via links from other websites or applications, such as your employer’s intranet. UWCA is not responsible for the information security and privacy practices of such other websites.

YOUR ACCEPTANCE

You must accept the terms of this Privacy and Security Statement in order to access My Way. By using and accessing My Way, you acknowledge that you have read and agree to these terms. If you do not agree, you should not access My Way. You are agreeing to the collection, use, and disclosure of your personal information as described below.

WHAT INFORMATION WE COLLECT

We collect or track the following information from our website, application, and emails: (1) email address; (2) information knowingly and voluntarily provided by visitors or registered users in online forms, registration forms and surveys, which may include name, contact information, pledge or donation information, impact area or service interests, and other personal or community activities you choose to tell us about; (3) aggregate and user-specific information on which web pages visitors access, and (4) records of any correspondence you may have with UWCA or its affiliates. The My Way platform will also include information about you that we have from your prior interactions with UWCA or one of our affiliates, such as if you have previously donated to UWCA or volunteered with United Way Hands On.

“Personally identifiable information” is information about a natural person that is readily identifiable to that specific individual. It includes, for example, a person’s name, street address, email address, fax number, or telephone number. We will not collect any personally identifiable information about you through our website, unless you voluntarily use our site or the My Way platform to make a donation or pledge, send us an email message, participate in a survey, fill out and submit an online form, register for a volunteer activity or other event, or complete other My Way activities.

ONLINE PLEDGING

If your employer has elected to host an online pledge campaign through My Way, you will be asked to complete an online pledge form. Our pledge form could contain your name, address, zip code, email address, pledge amount, pledge type, and, if applicable, information directing your pledge to be used in a targeted service area or paid to a specified agency. If you participate in an employer-sponsored My Way pledge campaign, we will also provide the information we collect to your employer. We may also receive information from your employer about the pledge amounts necessary to reach certain donation thresholds; we do not use this information for any purpose other than presenting pledge options to you.

If you make an online pledge individually (outside of any employer-sponsored campaign), we will collect the same information as described above, but we will not share that information with your employer or anyone else unless specifically stated otherwise in this Privacy and Security Statement.

As with most online transactions, UWCA employs security measures to ensure your information is safeguarded (see “Security” below).

HOW INFORMATION IS USED

The information we collect is used for billing purposes, to complete or process your donation, and for future communications. Unless you instruct us not to, we will provide any agency you have designated to receive your contribution (if applicable) with your name, address, and the amount pledged so they may acknowledge your gift and communicate with you directly. We may also provide the designated agency with your email address.

Your email address may also be used to send you information related to your giving or volunteer activities or interests or agencies. You will always have the option to unsubscribe to future emails.

We will also use your information to create and manage your account and provide My Way or account-related assistance to you. The content you see on My Way will also be determined in part by the information you disclose to us.

DISCLOSURE OF INFORMATION TO THIRD PARTIES

We may share the information we collect with other charitable organizations only as described above. We may also provide information to your employer as described above or other entities that need access to such information in connection with processing your contribution (such as credit card processing companies or other service providers). We also reserve the right to release information as required by any governmental or law enforcement agency or under a court order issued by a court of competent jurisdiction.

We do not receive or hold any credit card or bank account information; such information is transmitted directly to the third-party payment processor. Those processors have their own terms and conditions and privacy and information practices.

For employers hosting a My Way pledge campaign, cumulative My Way data about employee volunteer interests and activities, other expressed interests, and completed tasks or badges will also be made available to your employer, if applicable. This data is shared only to employers sponsoring a My Way pledge campaign and only as aggregate data for their employees. Your employer may use this information to initiate other workplace charitable or volunteer campaigns or programs. And as stated above, your employer will receive individual pledge information.

DO NOT TRACK REQUESTS

Our website does not respond to Do Not Track browser signals or similar mechanisms. We do not, however, track your activity outside of our website and application, and we do not allow third-party tracking on our website. No third parties collect personally identifiable information about your online activities over time and across different websites through our service.

SECURITY

We have established and maintain security standards and procedures to protect our users’ information. When you submit personally identifiable information via the website, your information is protected both online and off-line. We have installed a number of measures to protect the confidentiality of your personally identifiable information.

UWCA has created a registration and log-in process so that your personal profile is password-protected and can be accessed only by you or a person authorized by the UWCA. You should always log-out when you are done with your session so that others cannot access your account. You are solely responsible for protecting the security of your password.

For donors who pledge online, upon request, we will send an email confirmation of their pledge. Due to the nature of the internet and our lack of control over your email host, we cannot guarantee the security of this email correspondence.

We permit staff members and certain volunteers to access information you have provided to process your pledge and to perform certain administrative and business functions. UWCA staff and volunteers who have access to such information are subject to a confidentiality agreement that prohibits them from disclosing your information to third parties (except as described above) during and after their employment or volunteer work with UWCA.

If you have any questions or concerns about the security of information sent over the internet through our My Way website, please direct them to: eservices@uwca.org.

DONOR RESPONSIBILITIES

In an effort to fully protect our donors’ information, we ask that all donors follow the recommended security guidelines for protecting donor information for themselves and their employees.

We ask that any breach of private information be reported to UWCA within in 24 hours by emailing eservices@uwca.org.

My Way usernames and passwords should not be shared with any other persons.

A donor’s pledge information is considered to be private information and should be disclosed without prior consent of the donor.

We ask that any donor or confidential information be provided to us via a secure or encrypted method.

Changes to this Privacy and Security Statement

This Privacy and Security Statement may be updated from time to time. The amended version will be posted on our website and effective as of the date it is published. We will provide you notice of material changes, which notice may be by emailing you or by posting a notice or alert in My Way when you log in.

Updated: October 2025